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Help centre

Ask anything. Get an answer.

Ask the AI help assistant: answers from our guides and videos, then a real person if needed.Coming soon

Start here: short videos

Coming soon
  • Video in production
    Your first 15 minutesSetup
  • Video in production
    Pair your Square TerminalPayments
  • Video in production
    Import clients from ExcelGetting started
  • Video in production
    Sell a treatment packagePOS

Browse by topic

  • Getting startedAccount, branches, opening hours
  • Bookings & online bookingCalendar, deposits, policies
  • Payments & POSSquare, refunds, end of day
  • Consent & clientsForms, photos, imports
  • Staff & payrollRoster, commission, MYOB
  • WebsiteTemplates, words, colours, photos

Signing in to your clinic

Every clinic has its own private app and its own address, sent to the owner by email when the account is ready. Sign in there, or open it from the app icon on your phone or iPad. Lost the address? Email us and we will resend it to the owner's email.

Still stuck? Talk to a person.

Email [support@beautylabsupply.com.au]. We reply within 2 business days. Clinics will also be able to open a support case from inside the app.